How an Order Runs, Stage by Stage
Eight stages from the first enquiry to your forwarder collecting a crate. Three payments: 10% drawing fee, 50% production deposit, balance before shipment. The schedule starts when the deposit lands.
Enquiry
You find us through a dealer, a project reference or a search. We talk about the wall, the room and the bottles before anything is drawn.
Drawing fee, 10%
A drawing fee of 10% of the order value is paid at this point. It covers the CAD set and the 3D visuals, and it is credited against the order once the order is placed.
Drawings
Plan, elevation and internal structure, plus a rendered view of the cabinet in your room. Adjustments are made on the drawing, where they are free.
Scheme confirmed
You approve the scheme, then take the site dimensions yourself. We do not send a surveyor: the numbers you confirm are the numbers we build to.
Measured re-draw
We re-cut the drawing to the dimensions you supply and send it back with every panel marked. Nothing is cut until that drawing is signed.
Production deposit, 50%
Half of the order value releases the order to the floor. This is the point at which the schedule starts — not before.
Build, 30–40 days
Cutting, folding, welding, finishing, assembly and cooling, then a dry fit. Every order is dry-fitted, not sampled; the range is quoted per project.
Balance, then shipment
We dry-fit, inspect, photograph and film the finished unit and send it to you. The balance is paid before shipment, then we crate it and your forwarder collects on EXW or FOB terms.
What each one buys
Each payment releases a specific piece of work. Nothing moves to the next stage until the one before it is settled, which is why the dates we quote hold.
1 · Drawing fee · 10%
Ten per cent of the order value, paid before the CAD and the 3D visuals start, and credited against the order once you place it. It covers the drawing set and the renders, so the fee is not lost money if the project goes ahead.
2 · Production deposit · 50%
Half of the order value, paid once the measured drawing is confirmed. This releases the order to the floor: the schedule, the material reservation and the production slot all start here.
3 · Balance · before shipment
The remaining half, paid after the dry fit once you have seen photographs and video of the finished unit, and before the crate leaves. Then your forwarder collects on EXW or FOB terms.
What you send us
- Three or more photographs of the wall, taken square on and from each end.
- Wall length, ceiling height and the depth you can give up.
- The bottle count you want to store, and the bottle shapes you actually buy.
- Whether the room is temperature-controlled already, and how much it swings.
- The finish direction, or a photograph of the joinery it has to sit against.
- Who is doing the site measurement and the final installation — we do not measure on site, so this is your side of the job.
What you get back
- Your own photographs, returned with every dimension marked on them.
- Plan, elevation and internal structure drawings.
- A rendered view of the cabinet in your room.
- A fixed price against the confirmed specification.
- A production slot with a date range, once the deposit is in.
- A numbered setting-out drawing for your fitter with the crate.
Where the schedule can slip
Two things move a date: a site measurement that arrives late, and a finish change after the material is ordered. A colour match against a physical sample takes longer than one of our 63 codes because the sample has to be sprayed, approved and then applied to the full order.
Who does what on site
We do not measure on site. You supply the dimensions and confirm them on the measured drawing; from that signature we build to those numbers alone. The final fixing is done by your builder or fitter, and every crate ships with a numbered setting-out drawing so the modules go in the order they were made.
That split is deliberate rather than evasive. The person standing in the room with a tape can see the skirting, the socket and the out-of-square corner; a drawing cannot.
At a glance
- Stages
- Eight, from enquiry to collection
- Payments
- 10% drawing fee, 50% production deposit, balance before shipment
- Production
- 30 to 40 days after the deposit, quoted per project
- Drawing return
- About 48 hours after the fee and the photographs
- Incoterm
- EXW or FOB, quoted per shipment — tell us your port
- Installation
- By your fitter, with our setting-out drawing
Where to go next
If the process is clear and the wall is measured, the next step is a drawing. If something above is still open, these pages answer it.
What the last stage looks like
- Made in
- Shunde, Foshan, China — frame, finish and assembly in one workshop
- Frame
- 18 mm stainless sightline, folded to the measured wall
- Materials
- Stainless steel, tempered or low-E glass, felt-lined bottle cradle
- Cooling
- Embraco compressor, 110 V / 60 Hz for the US, 220–240 V elsewhere
- Production
- 30 to 40 days after the 50% production deposit, quoted per project
- Delivery
- Crated, collected by your forwarder, with a numbered setting-out drawing
- Installation
- By your fitter, to our drawing; we dry-fit and inspect before crating
The five things buyers ask about the process
Is the drawing fee deducted from the order?
Yes. The drawing fee is 10% of the order value and it is credited against the order once you place it, so on a project that goes ahead the fee costs nothing extra. It exists so that drawing work is paid for as work, not used as a free quotation service.
How much deposit starts production?
50% of the order value, paid once the measured drawing is confirmed. The balance is due before shipment, after you have seen the dry-fit photographs and video of the finished unit.
What happens if the site measures differently from the drawing?
The drawing is re-cut to the dimensions you supply before anything is cut. Measuring on site is not part of our scope — the numbers come from you and are confirmed on the measured drawing, and those numbers are what the workshop builds to.
Is every order dry-fitted before it ships?
Yes, every order rather than a sample. The unit is assembled, inspected, photographed and filmed before it is crated, and that footage is what you approve before the balance is paid.
Which Incoterm do you quote?
EXW or FOB. Tell us your port and we will quote the term that suits the shipment, with the forwarder named, so the price you compare is a price you can act on.
Send the photographs first
You do not need a drawing fee to get an opinion. Send the wall and we will tell you what fits, what does not, and what the range is.